STANDARD OPERATING PROCEDURE MANUAL-INCLUDING TEMPLATES/FORMS AND INSTRUCTION FOR THE SALES DEPARTMENT.
Items Included:
- Mission Statement of Company
- Chain of Command
- Job Descriptions (Regional Sales Director, Director of Sales, Sales Manager, Sales Coordinator)
- Checklist of Activities- Daily, Weekly, Monthly, Quarterly, Annually
- Example of Weekly Report
- Example of Quarterly Action Plans
- Example of Budget
- Example Marketing Plan
- Example of Proposal
- Example of Contract-LNR and Group
- Proper out of office procedures (voicemail, emails)
Goals
- Incorporate goals for the sales team based on past history and revenue
Accountability:
- Sales Accountability to GM and VP/Regional Director of Sales
- GM Accountability to Director of Operations/VP of Sales/Regional Director of Sales
